| Have you just bought a new iPhone and are having a | | | | Enter the password you have created and then you |
| hard time getting the voice mail set up? You may | | | | will be asked to record a greeting. You will have the |
| have spent hours on the phone with customer | | | | option of using a default iPhone voice mail greeting |
| service and gotten nowhere. Here, you will find the | | | | that will include your phone number or you can |
| help you need to get your voice mail set up easily. | | | | record your own. You can change your greeting at |
| The first thing is not to put the SIM card from your | | | | any time by tapping voice mail, greeting, custom and |
| old phone into your iPhone. Everything else will work | | | | then record. Do not forget to save your greeting |
| but you voice mail and visual mail will likely not work. | | | | once you are satisfied with it. |
| If you go to an AT&T store, you can get a new | | | | Students at Penn state who subscribe to Penn |
| SIM put in your phone and help with getting | | | | iPhone can log in to My iPhone and setup voice mail |
| everything from your old SIM card transferred to it. | | | | for their iPhones. PennKey authentication will be |
| Now you are ready for the next step. Call customer | | | | required. Once on the home page, look for Features |
| service at AT&T (the exclusive iPhone service | | | | and Voice Mail and go to that page. Here, you will put |
| provider in the US) and tell the representative that | | | | in the password you have created. You can change |
| you need to setup voice mail. Be sure to tell him or | | | | this password at any time by logging in on My iPhone |
| her to check to make sure the forwarding feature to | | | | or through the voice mail icon on your phone. After |
| forward calls to your voice mail is turned on. This is | | | | you have entered your password, re-enter it is the |
| something that is often overlooked by customer | | | | field, Confirm Password. After up press the submit |
| service representatives. Once this is done, you are | | | | button, your account will be updated to include it. |
| ready to actually setup voice mail. | | | | To record your greeting, press the 'messages' |
| Before you begin, it is a good idea to know what | | | | button, it will be to the right of the keypad. Press '0' |
| password you want to use. Might write down what | | | | to bring up the mailbox options. From there, you will |
| you want to record as your outgoing message, too. | | | | be prompted to choose the type of greeting you |
| Doing this will save time and make the process to | | | | want, such as busy, unavailable and name. Then you |
| setup voice mail go smoother. | | | | will get a prompt from the system to record your |
| Your password should be between 6 and 15 | | | | greeting. When you are finished, choose accept, listen |
| characters. Make sure it is something you can | | | | and, if you desire, re-record. When you are satisfied |
| remember but others will find impossible to guess. | | | | with your greeting, press * or # to go back to the |
| Now you tap the voice mail icon on your iPhone. You | | | | menu or exit. |
| will be asked to create a password at this point. | | | | |